All online transactions and inquiries must be confirmed via:
Store pick-up conditions. A customer shall present the Sales Invoice upon claiming the purchased items. If the customer authorizes a representative on his behalf to claim the purchased items, the customer’s representative shall present an authorization letter from the customer along with a photocopy of a valid government-issued ID of the customer himself, the original sales invoice or official receipt, and the representative’s valid government-issued ID. A customer who purchases using the company’s online facilities shall ensure that the name provided in the sales invoice is the same as the name provided in the credit card used in purchasing the items. Online customers who elect to pick up the same items must follow the above instructions in order to claim their items in store. The company reserves the right to deny the pick-up of any item in the event that the customer fails to sufficiently present all of the above documentation.
In the case of a customer electing a 3rd party delivery service to deliver his items, the company will not be liable for any damages during transit and unloading of the items, the company will also not be liable for any scheduling delays or issues that may arise.
Exchange of item for reasons other than those provided under the Consumer Act will only be allowed within 7 days . Please present original copy of Sales Invoice .
1. Tiles should be unused and in its original packing .
2. 25% surcharge will be imposed for returns not under the Consumer Act after 7 days but does not exceed 30 days from date of purchase.
1. Ano ang inyong Store Hours?
Monday - Saturday 8am-5pm
Monday - Saturday
2. Kayo ba ay nakakapagdeliver?
Yes, nakakapagdeliver po kami sa mga lokasyon ng Metro Manila, Cavite, Batangas, Pampanga, Bulacan, Tarlac, Pangasinan, Zambales, Olangapo, Isabela Province, Cagayan Province.
3. Pricelist ng Tiles?
Para malaman ang price ng aming tiles pakitap or click ang link na ito https://tilecenter.ph/tiles
4. Ano ang mga inyong mga Stores Location?
Para malaman ang aming Stores Location pakitap or click ang link na ito https://tilecenter.ph/showroom
5. Ano ang inyong mga services?
6. Paano mag-estimate ng tiles?
Pieces of tiles = area to cover(m2) ÷ length tile ÷ width tile
7. Paano umorder ng tiles online?
8. Nag-aaccept po ba kayo ng credit card payment?
Yes, kami ay tumatanggap ng credit card payment sa aming mga stores.
9. Ano ang unit of measurement ng mga tiles nyo?